HeartSpark Privacy Policy
App: HeartSpark (Android package com.exopoa.heartlink)
Developer: TechGenius001
Contact: heartspark71@gmail.com
This Privacy Policy explains how TechGenius001 ("we", "us") collects, uses and protects information when you use the HeartSpark mobile app ("HeartSpark", "the app"). By using HeartSpark you agree to this policy.
1. Information we collect
- Personal information: email address, password (stored securely by our authentication provider), name or nickname, date of birth and age, gender, sexual orientation, country, who you want to meet, relationship goals and bio.
- Photos and videos: profile photos, gallery photos, and stories (short videos or photos) that you choose to upload.
- Messages and audio: text messages, photos and voice or sound recordings that you send as voice notes. Messages and voice notes are stored to deliver the conversation and are available to its participants.
- Calls: voice and video calls use your microphone and camera. We do not record calls. Call connection details, duration and coin usage are stored.
- Activity: likes, follows, profile visits, comments, reports and blocks.
- Location: if you grant permission, the app accesses and securely transmits precise device coordinates to calculate distance. We may also derive approximate location, such as distance or country, for discovery. Your exact coordinates are not displayed to other members.
- Device information: push-notification token and basic device and app version details.
- Purchases: coin and VIP purchases are handled by Google Play and RevenueCat. We receive the product purchased and the transaction identifier, not your card details.
- Support: messages you send to our support team.
2. How we use information
We use your information to create and secure your account, show your profile to other members, apply your dating and discovery preferences, deliver messages and calls, calculate distance, send notifications, process purchases, prevent fraud and abuse, provide support, and improve the app. We do not sell your personal information.
3. What other members can see
Your nickname, age, country, bio, photos, stories, gifts and online status are visible to other members. Dating preferences are used for discovery and matching. Private messages and voice notes are visible to the people in the conversation. Your precise GPS coordinates are not shown to members; discovery may show approximate distance or location. You can disable location permission in your device settings.
4. Photos and face checks
HeartSpark requires a real photo of you. Photos may be checked automatically on your device to confirm that a human face is present. Content that breaks our rules may be removed.
5. Permissions the app requests
- Camera: to take profile photos and make video calls.
- Microphone: for voice and video calls and voice notes.
- Location: to show distance to other members.
- Notifications: to alert you about messages and activity.
- Photos and videos you select: only the items you choose to upload.
You can turn any permission off in your device settings.
6. Service providers
We share data only with providers that help us run HeartSpark: Supabase (database, authentication and storage), Agora (real-time voice and video calls), RevenueCat and Google Play (payments), Expo (push notifications) and Brevo (account emails such as password-reset codes). They may process data only to provide their service to us. We may also disclose information when the law requires it or to protect the safety of members.
7. Data retention and deletion
We keep your data while your account is active. You can delete your account at any time in the app (Settings, then Delete account), which permanently erases your profile, messages, photos, stories and related data. You can also request deletion by email or on our account deletion page. Some records may be kept for a limited time where needed for security, fraud prevention or legal reasons.
8. Security
We use encryption in transit and access controls to protect your data. No service is completely secure, so please use a strong password and keep it private.
9. Your rights
You can view and edit your profile, control notifications and location, block or report members, delete your account, and request a copy of your data by contacting us.
10. Children
HeartSpark is only for adults aged 18 and over. We do not knowingly collect information from anyone under 18 and remove such accounts when found.
11. Changes to this policy
We may update this policy. The date at the top shows when it was last changed.
12. Contact us
TechGenius001, developer of HeartSpark
Email: heartspark71@gmail.com